Foxen Wig Wholesale FAQ：
Q1: How to Apply for a Wholesale Price and List?
Navigate to the "Wholesale" section on the Foxen Hair official website, fill out the application contact form with your details, and submit. You can also contact our wholesale team directly via email or WhatsApp.
Q2: What’s the minimum order quantity (MOQ)?
A1: There is no minimum order quantity, but the price will vary depending on the quantity purchased. Please contact us for specific pricing information.
Q3: How is the wholesale pricing calculated, and are there volume discounts?
Wholesale pricing is based on order volume, wig length, style, and customization requirements. We offer tiered volume discounts:
Orders [e.g., 0–20 units]
Orders [e.g., 20–50 units]
Orders [e.g., 50+ units]
Please contact us for more product catalogs and pricing information.
Q4: What payment methods are supported?
A2: VISA，Mastercard，Diners Club International，Discover，Paypal and so on.
Q5: Which logistics channels are available? What’s the lead time?
A3: DHL/FedEx/UPS/TNT/USPS and so on;
- Sample orders: 5-7 working days;
- Bulk orders: 10-15 working days (major EU/US markets), 15-25 working days (Africa/South America).
(Please contact us for specific times.)
Q6: What’s the process for initiating a return & refund?
A4: 1. Submit a claim (with order/shipping info + issue proof) within 7 working days of receipt;
2. Wait for our QC team to verify and approve the return;
3. Ship the problematic goods to our designated address (we’ll share details post-approval);
4. We process the refund after confirming receipt of returned goods.
(To ensure a quick response to your after-sales issues, we recommend contacting our customer service first.)
Q7: How long does it take to receive a refund?
A5: Refunds are processed via your original payment method, the exact arrival time depends on the bank's processing time.
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